Marriott Albany

Booked last minute, due to a medical emergency and return to the airport. The staff were excellent on our arrival and did all they could to help. We had one instance of unhelpful man at the reception concerning using the Navette for the chemist, but apart from that the staff were all amazing, the ladies the the reception desk, Jerry & the Navette staff and another gentleman who helped us with out bags and the cleaner- superb.

The location close to the airport is perfect for our needs. The front desk staff are also personable and very helpful. The hotel itself is very good and fits all of our needs.

What I liked most about the property was the staff member. Her name was Carrie although I don’t know how to spell it but she was working July 24 at 10 PM. She made my husband and 10-year-old son feel so welcome after they had such a horrible experience with two other hotels giving their rooms away even after credit card confirmation. This woman went above and beyond for us. And we highly highly recommend this hotel and think that this hotel staff members should get a raise!

Everything was great, staff very friendly.